Our expert faculty come from all areas of the business, culinary and hospitality arenas. If you have a challenge in any specific area we can guarantee we can find an expert to help you out.
Maureen Lloyd-James, Ph.D., Ed.S.
WGU founder and President
Professor, College of Business
Chair Teaching & Learning Society *
Johnson & Wales University, North Miami, FL
Ph.D. NovaSoutheastern University USA - Upsilon Pi Epsilon Honor Society
Ed.S. NovaSoutheastern University USA
M.S. Johnson & Wales University, USA
B.A., Queen's University, Canada
B.Ed., Digby Stuart College, University of Roehampton, UK
* Lead Teacher College of Engineering and Design and Chairperson of Teaching & Learning Society coordinates and leads programs for faculty excellence training for JWU. The Teaching and Learning Society at the North Miami Campus is a model for our other campuses.
Maureen was born in Buckinghamshire, England. She has taught in England and Bermuda before moving to the USA in 1983. Maureen is a Full Professor in the College of Business at Johnson & Wales University and teaches computer related business, marketing and management classes. She has taught masters courses for the University of Maryland, Baltimore County and also for the United States Open University, a well-known British University in America.Â She is the Chair for the Teaching and Learning Society at Johnson & Wales North Miami, which serves as the model for the rest of the JWU campuses. In this position she has introduced innovative and meaningful programs to help develop and train faculty. JWU, as a university, has adopted the model she has created for the rest of their campuses.
She works as an education and management consultant for various companies during the year, within the US and Internationally.
Dr. Lloyd-James PhD, is the world’s foremost expert in teaching course online within the cruise industry. Her objective is to help students from all walks of life to become successful through her teaching, mentoring and coaching.
Books: What Emerging Technologies Work Best to Teach Across the World? Using Online Technologies to Deliver Management Courses to Cruise Ship Personnel at Sea. Lambert Academic Publishing, Germany 2010 - ISBN-13: 978-3838346373
Journals: From a Journal of Online Teaching and Learning. Â Journal of Instructional Delivery Systems, Volume 14, Number 3Cultural Values of Crew Members from the Cruise Industry Conference. Journal of Adult Education and Lifelong Learning
WGU Founder and Director of Operations
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Peter’s experience started with six years in the British Army and then working as a chef in several well-known restaurants, hotels, and casino’s in London before moving to Bermuda, where he worked as a Sous chef and Head Chef for several years. He also worked as Executive Chef for a 75-acre property overseeing 7 restaurants and a conference center for two years in St Maarten. He has taught at Johnson & Wales University (JWU) as a Culinary Instructor and worked his way up through Department Chair to the Dean of Culinary Arts. He has consulted with many culinary establishments and designed a kitchen or two in his time.
As the Executive Director of Professional Training at JWU (until they closed the department to focus on their degreed programs), Peter expanded his horizons inside and outside of the culinary field and worked to developing managers and troubleshoot within many diverse companies and organizations globally. Peter’s expertise and keen eye helped identify gaps in performance of these companies’ employees and put together training solutions to close those gaps and achieve peak performance.
He has had the responsibility of developing curriculum and overseeing hospitality training in schools in the Dominican Republic and the Philippines. Peter has put together many fine training and education programs for hotels, cruise lines, military and professional associations. He has personally trained over 60 thousand students and has an amazing knack for building rapport with the workers and getting them to a place of productivity that they and their organizations are proud of.
After leaving JWU, with the blessing of the President and bringing many of his clients with him, he is now the Director of Operations at Wessex Global University (WGU) and has a focus to deliver hospitality, customer service, motivational and management training to organizations and associations to help make their workers or members more productive.
He is a member of:
“Don’t worry about paying for training and having your workers leave, think about not investing in training and having them stay”!
Tony Johns Management Consultant
DPSE, M.Ed, OfSTED Trained Inspector of Schools
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Tony has taught for 25 years in four challenging London schools where his industrial and health and safety experience has been invaluable in organising work experience for more than 8,000 students. He has also successfully organised and instructed on hazardous pursuits courses involving more than 6,000 South London students and teachers including skiing, ice climbing, mountaineering, sailing, windsurfing, canoeing and sub aqua.
As a deputy head teacher in a south London comprehensive he was one of the first serving teachers to qualify as on Ofsted School Inspector in 1992. In 1991 he was seconded to Kingston University in London as a Senior Lecturer on a Masters Management programme for senior teachers and head teachers. Since his retirement from teaching and lecturing in 1996 he has been a consultant to many Government departments and Local Authorities on, school and college management, work-related learning, enterprise education, health and safety, legal, liability, safeguarding and terrorism disaster contingency issues.
He is an accomplished education author having co-written with Professor Andrew Miller the UK Government guidance ‘Work experience guidance for schools and employers’ and ‘Work related learning and the law’ and ‘Quality Work Experience’. He is also the author of 'Work Experience and the Law', now in its third edition. He is recognised as a leading European authority on work related learning and the use of alternative work-related provision to motivate young people at risk of exclusion, delivering more than 50 lectures a year on risk management and continue to advise education, commerce and industry. Since 2008, he has worked at sea teaching management to the captains and managers on 10 cruise liners.
OFSTED Trained Inspector of Schools
B. Phil., M.A., OfSTED
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Independent Team Inspector and Consultant: schools and colleges
Director and Company Secretary of Simulus Education Services Ltd
Adjunct Professor for the Johnson & Wales University, USA
Management Consultant for Rumsey’s Handmade Chocolates Ltd
Team Member - 1998 - Primary Phase - OFSTED
B. Phil (distinction) - 1995 - Special Ed Module - Westminster Coll, Oxon
Cert. Assessment - 1995 - Assessment (Primary Curric) Open University
M.A. - 1991 - Special Education (EBD) - Leicester University
Advanced DipSEN - 1984 - Sp Ed Needs (distinction) - Oxford Brookes. Oxford
B.Ed - 1970 - Theory and Practice of Educ. - University of London
Kate has been involved in mainstream and special education (including residential) for over twenty-nine years. Prior to her current position, she was a Deputy and Acting Head in two cross phase EBD schools, both in urban settings. In both schools she was responsible for curriculum organisation, including the development of policy documents and schemes of work in all Key Stages. Additionally, she has held a number of senior management positions and have taught the National Curriculum in all phases from nursery to post-16. She has been involved in research into PRU’s in the London area, looking at ways in which pupil motivation can be improved; as a consultant to Education Business Partnerships and EBD schools and as an ICT trainer for the government sponsored NOF scheme.
Since 1998 she has been involved in the work-related learning field in schools and colleges in Central London, promoting links between Learning and Skills Council (and former TEC) projects. She was employed for one year as the Education Business Partnership manager for The Royal Borough of Kensington and Chelsea. During the past 15 years she has worked closely with Professor Andrew Miller and Anthony Johns, authors of the DfES publications: Work-Related Learning and the Law. Kate has been teaching management courses on cruise ships since 2001.
Expert Trainer / Coach Profile
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Scott is a very experienced and passionate trainer and coach with over thirty five years’ experience working in major organisations. After leaving his role as a Training Manager within NatWest Bank in 1999, he set up his own training and management consultancy working with organisations such as the Rexel Group (the world’s largest electrical wholesaler), Johnson & Wales University (Miami, USA), the Costa Cruise Group as well as small and medium businesses. As well as being a qualified Chartered Banker with the Institute of Financial Services, he is a Master Practitioner in Neuro-Linguistic Programming (NLP), an NVQ Assessor and an Internal Verifier.
Constant personal development, particularly in the field of motivation and how we think, has helped me in assisting people to understand their staff and their customers. He is currently studying personality profiling and will shortly qualify as a Certified Practitioner in DISC/Behaviours, TTI Insights Success Motivators and TriMetrix assessments.
Scott has made 27 trips on cruise delivering management training to over a 1,000 managers and supervisors. He has also delivered training for managers at Costa’s head office in Genoa.
Scott brings a flexible and objective driven approach to the professional training team. Using a pragmatic and friendly style, he has developed close working relationships with anybody he trains and coaches by appreciating the challenges they face on a daily basis.
Owner of the People~Connect Institute
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Andrew has a passion for the development of interactive teaching and learning techniques with adults, specifically thorough the study of neuroscience and the delivery of face-to-face and online training programs. Andrew is the author of numerous books and audio programs and has been featured on television networks including NTU and PBS.
Andrew is an adjunct instructor for Johnson and Wales University, Kent State University and Rockhurst University and is acknowledged as an expert on key business skills including management and leadership, workforce and team development, change management and implementation, organizational development and social media customer service.
Andrew's Education and Professional Certification highlights include:
|Degree in Communications from Kent State University and St. Petersburg College
Certificate of Business Coaching from the Success Coaching Institute
Certificate of Instruction from Rockhurst University
Certificate of Experiential Education and Instruction from Common Ground Adventures
Certificate of Instruction from PCI Webinars, Inc.
Certificate of Curriculum Design from PCI Webinars, Inc.
A dynamic and energetic presenter, Norman’s wit and wisdom keeps audiences entertained and engaged throughout each and every one of his unique and thought-provoking session topics. Combining a rare set of technical talents, business experiences, and professional credentials, Norman has created a unique business model focused on fraud detection and reduction in supply chain operations. An international speaker, nationally published in various trade magazines, and an internationally published book author, Norman clearly articulates topics to his audiences, ensuring that both reader and listener alike are educated by the end. Norman is president of Katzscan Inc, a consulting firm specializing in supply chain software and operations, and is an adjunct university instructor teaching Microsoft Office.
Detecting & Reducing Supply Chain Fraud
Good Governance for Supply Chain Operations
Creating Effective Vendor Compliance Programs
Other topics available upon request
|Bachelor of Science in Business Administration - majoring in Computer Information Sciences - University of Florida (Gainesville, FL) - 1985
Information Security Awareness In The Workplace - InfraGard certification - 2009
Certified Fraud Specialist (CFS) - Association of Certified Fraud Specialists - 2008
Certification in Corporate Governance - Tulane University College of Law - 2007
Certified Fraud Examiner (CFE) - Association of Certified Fraud Examiners - 2006
Florida Private Investigator - 1998
Florida Notary Public - 1998
TEXTBOOK: Detecting and Reducing Supply Chain Fraud ~ Norman Katz ~ Published August 2012 by Gower Publishing. Available in over 65 university libraries in over ten countries worldwide. Available in hardback and e-book formats
Leilani Baumanis, DIBA ....